North-Central Remedy User Group (NCRUG) - Agenda
January 19, 2007 12:00 pm to 4:00 pm

Location: Argon room at the Science Museum of Minnesota (Hosted by Kinetic Data)
120 West Kellogg Blvd.
St. Paul, Minnesota 55102
phone: 651-221-9444 or 800-221-9444
http://www.smm.org/visitorinfo/planyourtrip/directions/

Big thanks to Kasandra and Kinetic Data's hospitality. Good location, good food.

Thanks to everyone that attended. Your involvement and participation kept the meeting stimulating and interesting. Good attendance , great presentations. A special thanks to all the presentators.

Kinetic Data and Panacea Workflow Systems provided t-shirts as door prizes.

We are looking to have our next meeting in April and if your company would like to host by providing the meeting room just let me know. We have presentation volunteers from TuringSMI, BMC Corporation, and SupportSoft. If you have other suggestions let me know at colin.miller@genmills.com.

Klink-ARS 1.0.x Release - 12:30 pm – 1:00 pm
Ben Christenson, Kinetic Data
Kinetic Link, or Klink, is a web framework that provides a consistent XML over HTTP interface for interacting with BMC Remedy Action Request System. The framework itself is written using Java Servlets and Apache Struts. Once Klink is running any language that can make HTTP requests and parse the XML results can be used to consume the framework.

Ben's presention of KLINK was quite informative. Feel free to download KLINK at Kinetic's website http://www.kineticdata.com .


Panacea Workflow Studio - 1:00 pm – 2:00 pm
Tim McCue, Panacea Workflow Systems (Tim will be fly in from London, England)
The Panacea Workflow Studio is the unique migration, analysis and maintenance tool for AR System applications. This software is designed to automate migration of objects between server environments, facilitate performance improvement and enable Administrators to troubleshoot and better understand their applications.

Tim's presention of Panacea Workflow Studio was eye opening. Wonderful tool. Feel free to download Panacea Workflow Studio at Panacea's website http://www.pws-europe.com .


Options For Data Transfer From One Remedy System To Another - 2:15 pm – 2:45 pm
Richard Brooks, General Mills Inc. (Founder and former President of NCRUG)
At General Mills we have developed some SQL scripts that can help automate the data transfer process and significantly reduce times. As an example, our last system upgrade required 3 people spending 9 hours to transfer the data from system to system. The scripts we have developed moved the data from the same forms but in an increased quantity in a 3 hour period.

Richard's presentation was engaging. Serious SQL code for you code enthusiast.


Presentation Of NCRUG Website – 2:45 pm – 3:45 pm
Colin Miller, General Mills Inc. subbing for Matt Reinfeldt TuringSMI (Developer of MWRUG "Midwest RUG" website)
Presentation of NCRUG website http://www.ncrug.com .

Matt Reinfeldt could not be available, yours truly did the presention of the NCRUG website. You are seeing the fruits of it. Special thanks to Matt for making this website available. Please take advantage of the site - Use it, Explore it.

Thanks,
Colin Miller
colin.miller@genmills.com

Edited by Colin Miller (02/27/07 03:10 PM)